Sun 9 Sep 2007
Awesomeness
Posted by Misha under Interface design
Recently, I had to write a bio for a not-work project I’m doing. I’m doing interaction design for the project, but I’m doing it for free in my (hah!) spare time, and I don’t want it to seem like my employers are involved or endorsing it. So I left out their name and what I’ve done for them, and I sent the draft to Shana, my PR go-to person. She made a couple of minor edits, and then said, “OK, you don’t want to mention your job, but don’t you want to talk about what you do?”
I said, “I did! It’s right there in the first sentence! ‘Michele Tepper is a digital interaction designer and usability expert.’”
She said, “Yeah. I don’t really know what that means, and I’ve been listening to you talk about it for years.”
This is an interesting problem — sure, good design is (usually) invisible, but if you don’t know what sort of design it is that you need, how can know how to ask for it? No one but my sister goes to the legal site she told me about, where she consistently chooses the wrong button because of where it’s placed, and thinks, “what this site needs is an interaction designer.” Also, I think “interaction design” sounds too much like “dancing about architecture,” to be honest. But what are the better options? My current job title, “design analyst,” sounds like I have coffee makers in once a week to obsess about why they aren’t better liked. “Information architecture” is a little ponderous and not, in this age of rich internet applications, fully descriptive of what I do anymore — sorry, Lou. “User experience designer” sounds like marketing. My mom once bragged that I was her “interface guru,” but as much as I loved that, I don’t think it’ll catch on.*
So I was intrigued by Alex Ross (the critic, not the artist, you nerds) and his attempt last year to rebrand classical music as awesome music. How excellent is that? It’s even finally gotten some traction, with this weekend’s Awesome Music Live concert. Don’t worry, newcomers! It’s not boring, it’s not incomprehensible: it’s awesome! I think when talking to non-technical audiences, I’m going to try referring to what I do as “awesome design” — it won’t be any more misunderstood than anything else, and it might lead to some good and fruitful conversations.
*And yes, I am aware of the irony of the group of people charged with making things easier to use and understand being unable to decide what to call themselves as a group, but I think that’s actually a condition of having a large group of people who care deeply about the nuances of labeling: something like Gödel’s incompleteness theorem, except without all that math.

September 9th, 2007 at 9:02 pm
On the one hand, I can count on a fair number of people knowing what an anthropologist is. On the other, encountering those who have no idea what an anthropologist is happens to be a byproduct of my line of business. (And, of course, there is the canonical, totally unapocryphal story of me telling my mother I’d decided to major in anthro and her reply, “Anthropology!?? That’s stupid! What is it?”)
Anyway, this entry brings to mind the Stephen Colbert bit (back when he was a lowly correspondent for the Daily Show) when he’s trying to get venture capital, and he pitches an idea for telecommunicakery: transmitting chocolate cake via the internet.
This is fiber optic, which is the future; this is chocolate cake, which is delicious.
September 9th, 2007 at 10:42 pm
You have that quote at the top of your blog, of course it comes to mind! *g*
I recognize that a condition of your job is meeting people who do not understand why you do your job, but I figure that at least while you’re in the USA, you can just say “it’s what Indiana Jones does.” Which automatically disqualifies you from kvetching, at least until Steven Speilberg makes that movie where a usability consultant helps defeat the Nazis.
Now that, that would truly be awesome design.
September 10th, 2007 at 10:15 am
I figure that at least while you’re in the USA, you can just say “it’s what Indiana Jones does.” Which automatically disqualifies you from kvetching, at least until Steven Speilberg makes that movie where a usability consultant helps defeat the Nazis.
Ah, but there are two Indy problems: (a) I have to follow-up any Indy-based metaphors with the sad revelation that he is a lousy anthropologist, even for the 1930s, and (b) calling in the Indy strike leaves one open to horrified declarations that he can’t be an anthropologist, because anthropology is so boring.
And, yes, I’d meant to get around to why I derived my blog name from the Colbert quote and, in my inimitable (because thoroughly entropic) digressive way, I never quite got around to it.
Could you possibly introduce the producers of Course Management Applications to the concept of usability? Pretty please?
March 12th, 2008 at 5:59 pm
And today we get introduced to the concept of “awesome crime”:
http://www.penny-arcade.com/
Off to commit some awesome crimes.